WebEatery vs. BentoBox
BentoBox built its reputation on restaurant websites that look like they were designed by people who care about restaurants, and that reputation is earned. Since Fiserv acquired it, the product has become Clover Hospitality by BentoBox, and two things changed that matter more than any feature comparison: who's allowed to buy it, and what you can find out before you do.
What BentoBox Costs
BentoBox is now Clover Hospitality by BentoBox, and its pricing page states plainly that "BentoBox products/services are only available to Clover POS customers"—you can't buy it without buying into Clover's point of sale. No plan names or prices are published anywhere, and the contract terms sit in a subscription agreement that isn't public. The diner pays a $0.99 service fee on every online order. The website design is genuinely first-rate; what you give up is the ability to know what you're paying or to choose your own POS.
What WebEatery Costs
$165/month for the first location
Published, on the pricing page, with no call required to see it.
The Website Decision Became a POS Decision
BentoBox's own pricing page now states that its products and services are only available to Clover POS customers.
Read that in terms of what it actually asks of you. If you run Toast, Square, Lightspeed, or anything else, choosing BentoBox for your website means replacing your point of sale—retraining staff, migrating menus and data, and changing your card processing, all downstream of a website decision.
WebEatery works with the POS you already have:
Native Clover and Square integration with automatic menu import—or a WebEatery order tablet for any other POS. Either way, you start taking orders on day one.
Direct POS integration covers Clover and Square. For any other POS—or no POS at all—WebEatery provides a dedicated order tablet: orders ring in on it from day one, and customer payments are processed through Stripe on WebEatery's side.
$195 one-time hardware fee per location for the dedicated order tablet—paid once at signup, never monthly, and the tablet is the restaurant's to keep.
What You Can't Find Out Before You Sign
BentoBox publishes no plan names, no prices, and no contract terms. The terms of service point to a subscription agreement that isn't public. Third-party estimates exist, and they disagree with each other wildly, which tells you how much weight to put on them.
The one number that is published is the one your customer pays: $0.99 on every online order.
Customers pay the restaurant's menu price—WebEatery adds no service fee.
Every plan is month-to-month with no long-term contract; prepaying a multi-month term is an optional discount, not a commitment.
Where BentoBox is the Better Choice
The design work is first-rate, and in our view the best in this category. Their design heritage shows—if your restaurant's website needs to be a piece of design in its own right, and you have the budget to find out what that costs, they will do it better than we will.
They're also stronger on the full-service side. Reservations, catering tooling, and Clover-integrated kiosks are a coherent package for a table-service restaurant, and if you're already a Clover customer the eligibility gate costs you nothing.
The Short Version
| WebEatery | BentoBox | |
|---|---|---|
| Published pricing | Yes | No |
| Published contract terms | Yes | No |
| Works with your existing POS | Clover, Square, or our tablet | Clover POS customers only |
| Fee charged to your customer | None | $0.99 per online order |
| Website design ceiling | High | Higher |